Monday, February 28, 2011

Customer service

Had two very good customer service experiences this afternoon. Firstly, I'd been having trouble with my iPhone, so called up Apple Support. Not only did I get straight through, but they identified it as a hardware problem and gave me options on how to replace the phone, one of which was a good one for me, so I have a new phone winging its way over the next few days.

The second one was a courtesy call from my credit union confirming use of my credit card for a couple of charges outside my usual usage pattern. Nice to know my money's being watched over!

Now off to do my daily mindfulness, then settle down to watch the just-arrived-this-arvo Spin City S4. Everything's coming up Milhouse... I mean Bertie :)